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Knights of Veritas Web Shop
Terms and Conditions

General Products
  • Refunds and Exchanges. We will make every effort to deliver the correct product in the size and/or color you have requested. If the error is ours in sending the incorrect item or it does not match our description, then the customer will mail the item back to us and we will replace it or refund your money as appropriate and ship the replacement (as applicable) for free. If the error is in your having ordered the incorrect product, then the customer will mail the item back to us and pay for the cost of shipping the replacement item.

  • Materials and Workmanship. We warrant our products to be free of defects in materials and workmanship for a period of 30 days from the date of purchase. We are not responsible for repairing, refunding or replacing items that have been damaged, abused or neglected in excess of normal use for the product type.

  • Handmade Items. For handmade items such as our Crochet Knight's Hat, no two will be identical and there may be slight variations from what is shown in the pictures. Variations of that kind are unavoidable and do not qualify as defects in materials or workmanship or failing to match our description of the product.

  • Shipping. Please note the shipping terms for various items.
    • Crochet Knight's Hats: shipment will occur within 2 business days of your order. Shipping will be free in the United States via United States Postal Service parcel post. Please contact us for international shipping rates.
    • Third Party Items: shipping for items such as shirts or mugs are handled through third party vendors such as Cafe Press, and subject to their shipping terms and rates.

  • Third Party Vendors. Refunds or exchanges, or complaints about materials and workmanship, on products purchased through third party vendors such as Cafe Press are subject to such vendor's own returns or exchanges policies.
"Music from the Middle Ages" Download
  • No refunds or exchanges. This is a digital product. Once you have downloaded it, you cannot give it back; therefore, please do not expect to receive a refund or exchange.

  • Playability. Every effort has been made to ensure that the recording will play on every computer on which it is downloaded. If for some reason this is not the case for you, please contact us so we can try to improve our products.

  • Instructions. Go through the shopping cart process, and after you have paid, click the button on the next page which says "Complete Purchase." There will be a confirmation screen and you will be able to download the zip file after it has finished confirming payment.

  • Reproduction. With the exception of burning to disc to more easily enjoy it for your own personal use, reproduction and/or distribution in whole or in part without permission of the copyright holder is prohibited and strictly enforced.
"Methods of German Longsword" Videos
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